Saturday, November 7, 2009

Uninstalling NOD32

Sometimes after removal of ESET NOD32 anti-virus software with the standard means and the computer restart some records may still remain in the system registry and preventing the user from uninstalling NOD32.
In order to remove fully remove the product from your computer, follow the recommendations below:
Warning Before editing the system registry, export the branches you are going to modify or back up the whole registry. These actions will allow to restore the system registry to its initial state.
1. Boot in Safe Mode
2. Go to Start > Run
3. Enter regedit
4. Click OK
5. Find and delete the following registry keys:
    • HKEY_CURRENT_USER\Software\ESET 
    • HKEY_LOCAL_MACHINE\Software\ESET Find
6. Find and delete the following registry value:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\egui
7. Click Start → Control Panel → Folder Options → View tab → select Show hidden files and folders.
Vista Users: click Start → Control Panel → Appearance and Personalizaton → Folder Options → View tab → Show hidden files and folders.
8. Navigate to the C:\WINDOWS\inf folder and delete the INFCACHE.1 file.
9. Restart the computer.
10. Once the computer has restarted, delete the following folders:
    • C:\Program Files\ESET
    • C:\Documents and Settings\All Users\Application Data\ESET
    • C:\Documents and Settings\%USER%\Application Data\ESET
Vista Users must delete the following folders:
    • C:\Program Files\ESET
    • C:\Program Data\ESET

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